FAQs

COVID-19 TESTING QUESTIONS

No. You cannot work until you test. Your supervisor can schedule you for make-up testing on an off week. Walk-ins are not allowed.

Your supervisor, who will tell you when to attend testing. It is Management’s responsibility to send an email to [email protected] to schedule COVID-19 testing for their team member. All testing on the off weeks must be scheduled.

You will be placed on a non-work status until you test
You may be required to take immediate testing off site
You may be subject to disciplinary action up to and including termination

You will be contacted by Steward Healthcare and a GRGE Contact Tracer who will guide you through the COVID-19 process until you have been cleared to return to work.

Any missed time due to a positive COVID-19 result is either PTO or unpaid time.

Team members will be contacted by a GRGE Contact Tracer if they are identified as a close contact of another team member who has tested positive for COVID-19. The days the GRGE Contact Tracer has instructed the team member to remain off work are paid and the team member will not have to utilize their PTO.

Contact Security at your site. They will verify attendance and provide the sticker.

LB Security Dispatch ext. 8745

VQ Security Dispatch ext. 1940

WHP Security Dispatch ext. 7180

Antibody testing is a blood withdrawal. The sample is tested to determine whether you’ve developed antibodies against the virus. The immune system produces these antibodies, which are proteins that are critical for fighting and clearing out the virus. GRGE offers antibody testing to team members who have tested positive for COVID-19. Participation is voluntary.

Team members are required to quarantine for 72 hours (3 days) before they return to work. They may return to work provided they are symptom free after that 72 hours. The clock starts the day after they return home/to Arizona.

EX: Team member travels to California and returns to Arizona on Sunday. They have to quarantine Monday, Tuesday, and Wednesday. They may return to work on Thursday as long as they are still symptom free.

If team members are visiting Casinos or other businesses on another Indian Reservation in Arizona, they do not have to quarantine for 72 hours. They do have to quarantine if they are visiting another Indian Reservation for a social gathering, funeral, birthday party, camping, etc

ULTIPRO QUESTIONS

Contact a Human Resources Technician to reset your password.

William Alejandre Ext 7337
Anastacio (Sam) Rodriquez Ext 7980
Amy Perez Ext 7170
Alana Brown Ext 7151
Haley Cooney Ext 7108

Contact a Personnel team member or stop by the HR corporate office to fill out a form to update your personal information. You can also request a personal information form from your management team.

Complete one of the following options:
⦁ Fill out a form at the HR corporate office
⦁ Log into Ultipro- Select Myself / Pay / Direct Deposit
Select Add and add account details

Log into UltiPro (Web version)

Select Myself / Pay / Pay History

Log into UltiPro (Web version)

Select Myself / Pay / W-2

ULTIPRO LEARNING QUESTIONS

Contact the course instructor if you have issues with a particular course.

Hourly employees are required to take trainings while they are at work and on the clock.

GAMING LICENSE/BADGE RENEWAL QUESTIONS

Always begin the renewal process at least 30 days before the current Gaming License/Badge expires.

Follow all procedures and policies outlined by the Arizona Department of Gaming (gaming.az.gov)
Have an email address on file with Human Resources Office so the Tribal Gaming Office can send you a renewal email with a PIN and a link to renew your badge online
Call a Human Resources Technician for assistance.
Anastacio (Sam) Rodriquez EXT 7980
Amy Perez EXT 7170
Alana Brown EXT 7108

CAREER OPPORTUNITIES

Human Resources will no longer be accepting paper applications. Everyone will be directed to apply online. (Click HERE to see Career Opportunities)

You will need to apply for the position. If selected for an interview, a Recruiter will contact you. If selected for hire, the Recruiter will ensure you have the proper gaming badge and training (such as Title 31 and/or Title 4). The department will then have, no later than, 30 days to release you.

GAMING LICENSE/BADGE RENEWAL QUESTIONS

Always begin the renewal process at least 30 days before the current Gaming License/Badge expires.

Follow all procedures and policies outlined by the Arizona Department of Gaming (gaming.az.gov)
Have an email address on file with Human Resources Office so the Tribal Gaming Office can send you a renewal email with a PIN and a link to renew your badge online
Call a Human Resources Technician for assistance.
Anastacio (Sam) Rodriquez EXT 7980
Amy Perez EXT 7170
Alana Brown EXT 7108

EMPLOYMENT OR INCOME VERIFICATION QUESTIONS

To obtain employment/income verification, you can complete any of the following steps:
1. Bring all the necessary information about the company including name, phone number and address to the Human Resources Office and sign a release. HR Technicians will then reach out to the company you request and verify your employment/income.
Human Resources is located at 5350 North 48th St. Suite 130, Chandler, AZ 85226

2. Give the company that needs the verification the following information:

Email: [email protected]
Fax: (520)-796-7835
Phone: (800)-946-4452 EXT 7337
or EXT 7108
or EXT 7980